Standard Procedure

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Revision as of 19:43, 18 January 2007 by Becka (talk | contribs) (New page: Diagnosis & triage Prepare the computer Restart in Safe Mode Turn off System Restore Remove all temp files Turn off File & Print Sharing Virus scan Spyware removal AdAware SpyBot ...)
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Diagnosis & triage

Prepare the computer Restart in Safe Mode Turn off System Restore Remove all temp files Turn off File & Print Sharing

Virus scan

Spyware removal AdAware SpyBot MSAS

Windows Update

Other updates User’s antivirus AdAware, SpyBot, MSAS

Finish Turn on System Restore Email user (using template in RSA account) with details

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